All Systems Are Operational

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  • MYLE EMR
  • MYLE Analytics
  • MYLE Patient Portal
  • Laboratory Results
  • CRDS
  • Web Fax
  • DSQ
  • RAMQ
  • MSP Teleplan
  • Technical Support
Previous Incidents

[Resolved] Documents - Unable to fax and preview documents

Began: Ended: Duration:
  • MYLE EMR

We have identified a problem with Documents module that is preventing faxes to be sent or viewed.

We are actively working to resolve the issue as soon as possible and will keep you informed of any further developments.

We sincerely apologize for any inconvenience.

The MEDFAR Clinical Solutions Team

Please do not reply to the sender of this service update.

The incident has been resolved. Thank you for your patience.

[Resolved] MYLE Analytics - Dashboards not loading

Began: Ended: Duration:
  • MYLE Analytics

We have identified a problem with the Reporting tab that is causing dashboards to not load properly.

We are actively working to resolve the issue as soon as possible and will keep you informed of any further developments.

We sincerely apologize for any inconvenience.

The MEDFAR Clinical Solutions Team

Please do not reply to the sender of this service update.

The incident has been resolved. Thank you for your patience.

[Resolved] MYLE Analytics - Reporting tab unavailable

Began: Ended: Duration:
  • MYLE Analytics

We have identified a problem with the Reporting tab that is causing it to be unavailable.

We are actively working to resolve the issue as soon as possible and will keep you informed of any further developments.

We sincerely apologize for any inconvenience.

The MEDFAR Clinical Solutions Team

Please do not reply to the sender of this service update.

The incident has been resolved. Thank you for your patience.

[Complete] Patient Portal - Planned Maintenance - October 6th

Began: Ended: Duration:
  • MYLE Patient Portal

A planned maintenance scheduled from 22:00 to 22:15 will make the access to the Patient Portal unavailable during the given period.

The Patient Portal will be accessible once the planned maintenance is completed.

MEDFAR Solutions.

The scheduled maintenance is now underway. We will keep you updated on its progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.