We're upgrading our database tonight to keep CareWay fast and secure.

When: Friday, September 25, 11:00 PM to 11:15 PM ET (8:00 to 8:15 PM PT)

What to expect: CareWay and the AI Assistant will be unavailable during this window. Anything entered while maintenance is underway won't be saved, so we recommend staying off the platform until it's complete. Work done before the window is saved as usual.

The service comes back on its own. If you were signed in, sign out and back in afterwards. We'll update this page as soon as we're done.